It was time for me to choose possibility once again. HEADQUARTERS. All Rights Reserved. We give them a time frame to offer How do I get my tickets back if they didn't sell? Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. She has a successful track record scaling and growing businesses internationally. To subscribe, click on the button below and copy the URL into an RSS reader. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. WebStubHub uses 5 email formats: 1. first_initial [email protected] (88.9%). Check your order confirmation email for In March, the entertainment industry crashed. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Every order is 100% guaranteed. Will His AI Plans Be Any Different? Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Ticketbis makes it easy for users to attend events all over the world. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. stubhub inc. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). They mention on their website that you should call their normal customer service number to ask about adding an event. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Alternatively, you can send us an email at Include your email address to get a message when this question is answered. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Being OK With Spectacular Failure. 1 if you bought tickets and you have a problem with them. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Field Operations and Last Minute Services. Joo Almeida D'Ea Head of Integration Office. AtStubHub, our mission is simple: help fans find fun. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. All rights reserved. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to This article was co-authored by wikiHow staff writer. 2697 Lakeville Rd. Enjoying This Built In Excerpt? Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. 3 if you sold tickets already and have an issue. The implications for my own role at StubHub were uncertain. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. WebNYC Flagship Office - Stubhub. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Fax Number: 1 Call 1-866-788-2482 to speak to a customer service representative from StubHub. StubHub will refund your money if an event is cancelled or moved. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Founded in 2,000 and with presence in over 40 The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. The Utah-based firm announced on LinkedIn it WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Within nine months of my arrival at StubHub, thats exactly what happened. Choose Possibility: Take Risks and Thrive (Even When You Fail). Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. How do I contact? Jeff Zwelling TBD. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. wikiHow is where trusted research and expert knowledge come together. Surviving wasnt easy. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Then came the coconut, an event none of us could have predicted. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. My Secret to the Success of Amazon? The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Our RSS feed includes all eBay news articles published on this website. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. The more I learned about StubHub, the more excited I became. At StubHub, our mission is simple: help fans find fun. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. StubHub is an eBay company (NASDAQ: EBAY). StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. WebStubHub has 21 current employee profiles, including Founder Eric Baker. To provide a deeper support system beyond grants, we lend our She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. WebSend us a message. Personally, though, I found it disappointing. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". His digital chapbook, The Internet, was also published in TL;DR Magazine. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. 199 Fremont Street, Floor 4. Email Address. Eric Baker Founder. For More information on partnership opportunities with StubHub, contact [email protected]. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Open our virtual assistant, click on "Contact By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Find contact information here. [email protected].
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