Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. Thu 30 Mar, 23. ticketek marketplace fees. Once you have selected your seat, you will be proceeding to add all the required personal details. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Having the same problem. I sold my tickets on Gum Tree with mo problems at all. Absolutely shocking customer service. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. Sun 2 Apr, 23. I accidentally bought extra concert tickets and wanted to sell them. Tixel has helped hundreds of thousands of people change their plans without getting Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Our stats show that over 90% of tickets sell within 4 days. 20 days ago. Barcelona vs Aleague all stars ticket, bought from Ticketek. Terms state that payment would be processed 10 working days after event. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. worried. I think their website is unclear though so they should fix it, Terrible website. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. im really glad its not just me whos having this issue! I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. In the end I went to consumer affairs and they got it sorted. Pay lower fees. Sell tickets directly from your Ticketek Account. Submit a request. When I was looking into this for my own issue, it says they do this in case of any issues with the ticket or the event itself. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! Bank details are correct and theres also a current credit card number that the refund can be processed against. Florence and the Machine. I still haven't received anything and can't find any point of contact for ticketek marketplace. Ticketek Australia you're a pathetic poor excuse for a company. Ticketek Marketplace Terms and Conditions of Sale. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. By the 10 days, I meant that they said I would he given the money 10 days after the match. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. I've bumped the ticket by responding as recently as January 2023. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . Press question mark to learn the rest of the keyboard shortcuts. 1.) Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. The answer is simple by using online marketplaces like Ticketmaster and Ticketek. 55 Plus Rentals Abbotsford, Trusted by event lovers around the world, Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Kids in primary school selling tickets for a school play do a better job. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. Just a thought.) Is that normal? large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. They Paid $193 for $78 tickets. Ticketek New Zealand Limited (Company Number 670708). . Then, with the help of the seating chart picture, decide on which seat you would like to get. There is no customer service centre you can call, just an automated voice call telling you to email. Wed 8 Mar, 23. 30 days. [2022], Gametime vs Ticketmaster: Which Is Better For You? Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? If youve forgotten your account details, never fear we also accept official email and DO NOT reply like a regular email, you won't get a response. tickets, mobile tickets (special links) or Ticketek app tickets. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Two years ago, she mentioned how a chatbot solution could help us . LB. No upcoming After examining everything, you can post the listing and wait for the customer to buy it. 760500 Views Aug 18, 2021 Article. . 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any as app-only tickets. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. event Their customer service to follow up and right the problems is poor. Complained via customer care webform which didnt even have an option for the relevant event. Postponed and Cancelled Events. By purchasing a ticket, you agree to be bound by these Terms and Conditions. Jun 17, 2019 contributed by Nicole Bowman. Help? ?DO NOT BUY TICKETS FROM TICKETEK! In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Australian F1 2023 - Saturday Only. 24. If you're planning your visit, you can . To preview, click "Buy Tickets". Show More Buy guaranteed tickets for sold out events at a fair price. I followed all the steps; uploaded the ticket - exactly as I received it from the vendor. If you can buy tickets somewhere else, do it! Buy and Sell Tickets. Press J to jump to the feed. Adjust the price slider to $1. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Has anyone had any luck getting their money back after complaining to the ACCC? But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. Mon 6 Mar, 23. I have now received a final response on 4/5/21 (3 months after my initial enquiry). * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) The $41 itself doesn't have any superscript that leads to an explanation. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. List your ticket in three easy steps. Still waiting for my refund 6 months. Apart from this, they do not charge any additional taxes and convenience fees. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Here, you'll have the option to click a button to say you're interested. You'll get your money back and another fan gets to go to the show. integration means you can list tickets for resale directly from your Ticketmaster vs Ticketek Which is better? New comments cannot be posted and votes cannot be cast. we hold on to your ticket until payment is received and any fees are clearly outlined. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. on your The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Find out how we combat fake reviews. I also purchased ticket insurance. The price you select is what youll receive - the buyer pays the fees. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. Refunds, Payments and Exchanges. . Marketplace My Ticketek Ticket Delivery. $100. Your email address will not be published. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. Analytical cookies Choose your tickets. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. What a disgrace!! It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. The only way to buy one was to ring the number listed on the Ticketmaster website. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. In the unlikely event that there are any issues, we will find you comparable or better tickets. ticket After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. your Ticketek account. Zero stars, uselessly run, waste of a time company. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. No wonder people resort to scalpers!! Please note there maybe no replacement for General Admission tickets. this, if you are All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. (which is not true) and therefore I would not be paid for them. Does anyone know what I can do? I cant attend the performance I have booked my tickets for. Hover over the Last Minute tab on the homepage and click on Deals. We will then issue the buyer with a new ticket that will have a new barcode. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. The above discounts are the most recent Ticketek Gift promotions across the internet. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. A week later- no response. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? Service Hours: 7 days, 9:00 am to 5:00 pm. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. I have sold tickets and they are not releasing the money as the show is not until 11/23. We've got your back: all you have to worry about is getting to the concert on time. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. Ticketek, Eventbrite and many more. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. That's a difference of $596.71!!! . So this also means that not only have I paid extra for my tickets, but they may even be dodgy. This meant that I had to sit & concert was standing room only. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . . The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. price. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. Not user friendly or time friendly . Ticketek tickets you no longer need. Click List a ticket. If you're planning your visit, you can . In other words, event ticket fees are out of control. Verification can help ensure real people write reviews about real companies. Please note there maybe no replacement for General Admission tickets. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . All Tickets.
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