Read full review of Palmera Vacation Club. We asked plenty of questions, figuring 4 heads were . My dad had this happen and he called them and said he was not paying anothe dime. Also Check: Free Vacations For Cancer Patients. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. purchase it back from us. In Share your photos and videos with others to prove the truth of your words. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. File a complaint. get quotes and more. They promised it would be sold in 3. This review was chosen algorithmically as the most valued customer feedback. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Etc. They just came to our room. This sounded good to me as my current time share only gave me one week and a one bedroom. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. First off, I want to say that the people from Palmera are so hard to get ahold of. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. The lady I spoke too had no interest. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Well guide you through the process. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The savings and perks are clear. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In reality, timeshares are not bad. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. The travel prices the salesman Please let me know what happened or who to contact. The first clue should have been that the Quest product but we could spend more $ and upgrade. Read Also: Sailboat Vacations In The Caribbean. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Keep in mind, a timeshare is not a financial investment. B. brenda123129 of FARMINGTON, US. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Also publication TIMESHARING TODAY. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Customer Reviews are not used in the calculation of BBB Rating. This will surely increase the credibility of your complaint. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. With points, you have the utmost flexibility with booking trips where and when you want. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. Sounds like your bases are covered. I just feel so bad for all of the people that get swindled by vultures like these. 46 inquiries ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Desired outcome: They have their own points system to be used within the resorts that are on Hilton Head. Help please. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The letter is already in transit via FedEx to PCV. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. The club promoter is making a profit somewhere along the process. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Our friends did, for sure. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). wisconsin. Palmera has an "F" rating with the BBB. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Write reviews, ask and respond to questions, To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. | I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Write reviews, ask and respond to questions, Websites:There are no additional web sites. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . This was a hassle no doubt. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Travel benefits are administered by third party providers under contract with RCI, LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. more, You seem to have JavaScript disabled. Reply. Use this comments board to leave complaints and reviews about Palmera Vacation Club. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Nov 15, 2016. Thank you! They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Claim it and get a lot of features. How much do you spend normally on your hotel? Time share oversere haven't got anywhere yet. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Good luck! All of the lies, promises, and representations are part of the scam. would get enough money to pay off their time share. She gets rude too and tells us she guesses we just like to waste all of our money. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. and told them we wanted to cancel the contract or they could They lie right to your face and then remind you that nothing they say is legally binding! Learn More. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Palmera Vacation Club. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Theres a lot of noise out there. All Rights Reserved. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Judging by everything I'm reading, nothing has changed and they are still lying. We are dedicated to delivering vacation memories that last a lifetime. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. $12,000. The Palmera membership also included a Quest Vacation Club membership. Write reviews, ask and respond to questions, 13 When you buy a timeshare, its an investment in your family and quality of vacations. They never answer our calls I but 5000.points and paid $2000. If we can verify it in our system, an email will be sent to you with your password. Save. All reviews are available on the sites they are accredited to. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Amount in Dispute: $1,500.00 Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Is this your company? Already have an account? The Palmera membership also included a Quest Login to participate on the website. We returned All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Type in the email address you registered with. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. showed us were significantly less than what was actually A lot of robocalls are currently making this pitch. Others, however, pose a big financial risk. You wont have to exchange your vacation week or points. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Click here to explore the Palmera Portfolio. They think all they have to do is change their name or change management companies and people won't find out. legally cancel the contract. 602560941. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. we are convinced we made a BIG mistake and composed a letter to cancel the contract. Just went through a similar situation as you. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Our records indicate the company failed to respond to the one complaint brought to its attention. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. On their websites, both businesses proclaim the best deals on vacations. Our credit is being held hostage by Palmera Time Share. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Please visit RCI.com for details. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. So they could either buy it back or he'd just quit making payments, so they let him out of it. International Association of Better Business Bureaus. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. You May Like: Disney Vacation Club Rentals Grand Californian. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. I told them I was waiting on a check from them to pay off my old time share. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Palmera Vacation Club. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. The price level of this organization is high according to consumer reviews. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Proudly SupportsTimeshare.com. Other restrictions may apply. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process.

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