It's why we're so driven to connect passion with purpose. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Alight believes diversity should be visible, valued, and sustained throughout the organization. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. This role is designed for people who have strong empathy and communication skills. This role requires that qualified candidates must reside in one of the following states: As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. View Job description, benefits and responsibilities. Customer Care Representative Resume Examples. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Responding promptly to customer inquiries. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Communicating with customers through various channels. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. then the employee has changed 1 company and 1 job. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! You will be notified during the hiring process which checks are required by the position. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Find out if you meet the requirements! Full Job Description. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. Bilingual (English/Spanish) Customer Care Rep - Virtual. Must be able to work a flexible schedule based upon high call volume needs. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. View Willa Davie's email address: [email protected] & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. You will Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing HDHP or PPO available., At Alight, we believe a companys success starts with its people. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight is committed to the continued development of our colleagues. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. You have And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - * Bilingual (English/Spanish) is a plus You can deactivate or delete job alerts by clicking the button below. Location: San Juan, Puerto Rico. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. * A demonstrated successful work history in customer service, insurance, or related field. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. These teams are a critical component of Alights health care,retirement and HR-delivery services. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. * Make independent complex decisions within the scope of your authority Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Check out our open opportunities below. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. To deliver on this purpose, we do things differently. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.
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